Month: July 2017

  • Words I Don’t Use, Part 3: “Best Practice”

    Words I Don’t Use, Part 3: “Best Practice”

    The third “word I do not use” is best practice. The “best practice” serves a vital need in any industry. It is the answer to, “Please don’t make me learn about this; just tell me what to do.” The “best practice” is a fine idea in spirit, but here’s the thing: many practices labeled “best” don’t deserve…

  • Words I Don’t Use, Part 2: “Holistic”

    Words I Don’t Use, Part 2: “Holistic”

    The second “word I do not use” is holistic. When people use the word “holistic” in my industry (Oracle), it means that they’re paying attention to not just an individual subcomponent of a system, but to a whole system, including (I hope) even the people it serves. But trying to differentiate technology services by saying “we…

  • Words I Don’t Use, Part 1: “Methodology”

    Words I Don’t Use, Part 1: “Methodology”

    Today, I will begin a brief sequence of blog posts that I’ll call “Words I Don’t Use.” I hope you’ll have some fun with it, and maybe find a thought or two worth considering. The first word I’ll discuss is methodology. Yes. I made a shirt about it. Approximately 100% of the time in the [mostly non-scientific]…